Certain ideas expressed in speeches made half a century ago by my grandfather, the psychologist and organizational theorist, George Elton Mayo (1880-1949), are disturbingly relevant to the world today.
He is an inveterate optimist who is not sobered by a comparison of our own time with the high expectations of a century ago. Bernard Cracroft, writing in 1867, expressed the general attitude of the early years of the nineteenth century. “The mercantile fever, the ardent faith in progress” was based upon belief in “the boundless development of human energy striving like fire ever upwards.” “Unforeseen but probable discoveries” were expected at any moment to “throw additional millions into the lap of human comfort.” By such means it was expected that man would raise himself above the possibilities of privation and strife.
This belief expressed certainty of immense future advance in scientific discovery, mechanical invention, the development of economic knowledge and industrial organization. And this belief has nowhere proved vain: the actual advance in the last century of scientific discovery, mechanical invention, economic knowledge and organization has surpassed by far anything that Cracroft and his contemporaries could possibly have anticipated. To cross the continent from coast to coast in a few hours of the night by air has become a commonplace. Men talk to each other across three thousand miles of sea without wires or any tangible connection. In no area of activity have nineteenth-century expectations been disappointed: the fulfilment has by far outdone the hope. Continue reading BookBlast® Archive | Elton Mayo, The Descent into Chaos | Speech, New England Conference on National Defense, April 1941