Elton Mayo’s pioneering research at a Western Electric Company manufacturing plant near Chicago between 1924 and 1933 represents one of the most important historical events in the development of Industrial Organization psychology. This body of research, collectively referred to as the Hawthorne Studies (named from the plant in which they took place), was influential in the development of the human relations movement and triggered research and debate into what it is that drives human behaviour at work.
We need, especially, to solve the problem of working together. There is no problem of greater importance at the present time. Every nation of the civilized world is facing one of the most serious economic and social crises in its history. And in every national group, though perhaps in varying degrees, there is difficulty in achieving effective co-operation, both within the group and internationally with other groups. One frequently hears the assertion that the present emergency is remarkable by reason of the lack of effective leadership. What is meant by this, more often than not, is that in this large-scale modern world we have failed to make special studies of the conditions that make for effective human co-operation.
The problem exists in industry and is no less important in the industrial than in the national situation. It exists in an especially intense form in the industries of the United States because here the personnel of a Iarge industry usually consists of “strangers drawn from the ends of the earth.” Even where this is not wholly true, the personnel generally have no common life outside the plant. Consequently the need for developing a common life within the plant, a capacity for working together effectively, is more urgent here than in other countries. Continue reading BookBlast® Archive | Elton Mayo, The Problem of Working Together | Lecture delivered April 30, 1932 nationwide over NBC radio